POPIA Act No. 4 of 2013 & PAIA Compliant

Data Privacy &
Personal Information Charter.

At Bulk Experts Petroleum, commercial discretion and regulatory accountability are central to our wholesale operations. We protect your company, fleet, volumetric consumption, and commercial pricing agreements with refinery-grade confidentiality.

Serving industrial, logistics, and agricultural enterprises across 7+ South African provinces from our central distribution hub in Jetpark / Elandsfontein Rail, Gauteng, we enforce strict compliance with South Africa's Protection of Personal Information Act (POPIA) and statutory data governance frameworks.

Effective:September 2026
Jurisdiction:Republic of South Africa
Responsible Party:Bulk Experts Petroleum (Pty) Ltd
Distribution Hub:29 North Reef Rd, Jetpark, GP
POPIA
Act No. 4 of 2013

Strict adherence to South African lawful processing principles, transparency, and data subject rights.

Zero
Commercial Data Sale

Your monthly diesel volumes, GPS drop sites, and agreed grid discount rebates are never monetized or shared.

256-Bit
Encrypted Transport

Cryptographic TLS protection across all wholesale quote submissions, calculations, and communications.

5 Years
SARS Statutory Mandate

Mandatory fiscal retention for commercial fuel manifests, calibrated flow meter tickets, and VAT invoices.

Section 01•Scope of Notice

Responsible Party & Scope of Operations

This Privacy Policy applies to Bulk Experts Petroleum (Pty) Ltd ("BEP", "we", "us", or "our"), a registered 100% Black-Owned, Level 1 BBBEE wholesale fuel distributor operating in the Republic of South Africa.

Our principal commercial distribution depot and operations facility is situated at 29 North Reef Road, Elandsfontein Rail, Jetpark, 1469, Gauteng, South Africa.

As a designated "Responsible Party" under Section 1 of the Protection of Personal Information Act (POPIA No. 4 of 2013), this charter governs how we collect, process, record, store, and safeguard data acquired through our website (bulkexpertspetroleum.co.za), fuel pricing calculators, delivered diesel quotations, skid tank lease agreements, electronic contracts, and logistical operations.

Statutory Alignment

We adhere strictly to the 8 Conditions for Lawful Processing stipulated in POPIA Chapter 3, as well as the Promotion of Access to Information Act (PAIA No. 2 of 2000), ensuring transparent accountability, processing limitation, and data subject participation.

Section 02•Data Collection

Information We Collect

To provide accurate wholesale bulk diesel quotations (consistently positioned at R1.20 below the gazetted DMRE grid), dispatch certified road tankers, and fulfill commercial contracts, we collect necessary business and operational details:

Commercial & Fleet Data

  • CheckCompany legal name, registration number, and VAT certificate
  • CheckEstimated monthly diesel volume consumption (in litres)
  • CheckFleet profile (freight haulage, mining equipment, yellow machines, generators)
  • CheckDepot delivery addresses and GPS drop coordinates across provinces
  • CheckOn-site containment specs (underground tanks, mobile bunded bowsers)

Contact & Telemetry Data

  • CheckPrimary procurement contact name, official title, and department
  • CheckCorporate email address and direct telephone / WhatsApp dispatch numbers
  • CheckBilling accounts contact details for remittance and proof-of-payment receipts
  • CheckWebsite usage telemetry, approximate regional geography, and browser device data
  • CheckAnonymous site performance metrics via Google Tag Manager (ID: GTM-MPXMN89R)

Data We Explicitly Do Not Collect

We do not collect personal consumer credit card numbers, biometric identification, political affiliations, or unrelated consumer tracking profiles. All procurement records are strictly business-to-business (B2B) commercial logistics accounts.

Section 03•Lawful Processing

Purpose & The 8 POPIA Conditions for Lawful Processing

Under Section 11 of POPIA, personal and commercial records are only processed when there is an explicit, lawful justification:

Contractual Performance

1. Contractual Performance & Wholesale Quotations

Calculating customized delivered pricing, confirming wholesale rebate tiers, issuing formal proforma invoices, and fulfilling commercial fuel supply contracts.

Logistics & Dispatch

2. Safe Hazardous Goods Logistics & Calibrated Meter Drops

Dispatching certified road tankers, coordinating security gate clearances, providing calibrated electronic flow-meter delivery slips, and maintaining SANS 342 fuel chain-of-custody.

Regulatory Compliance

3. Statutory & HSE Regulatory Compliance

Complying with South African Revenue Service (SARS) diesel rebate laws, the Petroleum Products Act No. 120 of 1977, and National Environmental Management Act (NEMA) standards.

Market Intelligence

4. Legitimate Commercial Interest & Market Alerts

Notifying transport managers of official monthly Department of Mineral Resources and Energy (DMRE) fuel price adjustments and strategic refueling forecasts.

Our Adherence to POPIA's 8 Lawful Processing Conditions:

Condition 1Accountability

Designated Information Officer maintains full auditability for all processing.

Condition 2Processing Limitation

Data processed lawfully, minimally, and strictly with direct commercial relevance.

Condition 3Purpose Specification

Data collected for explicit, defined wholesale quotation and delivery tasks.

Condition 4Further Processing Limitation

Records are never repurposed or transferred outside commercial scope.

Condition 5Information Quality

Maintaining accurate delivery drops, tax details, and calibrated volumes.

Condition 6Openness

Full transparency via this policy, POPIA registration, and PAIA manual.

Condition 7Security Safeguards

256-bit TLS encryption, role-based access, and physical depot security.

Condition 8Data Subject Participation

Enforceable rights to request access, correction, or deletion at any time.

Section 04•Browser Privacy

Cookies & Tracking Technologies

Cookies are small data files placed on your device to improve performance, remember quote calculator selections, and optimize site delivery. We categorize cookies into transparent groups:

Essential & Functional

Status: Always Active

Strictly required for basic website functions, secure session handling, quote calculator state caching, and cookie consent persistence.

Analytics & Performance

Status: User Controlled

Powered via Google Tag Manager (Container ID: GTM-MPXMN89R) to analyze aggregate, non-personally identifiable visit counts, page speeds, and interface reliability.

Manage Your Cookie Preferences Now

You can inspect your current cookie status or modify analytics consent settings at any time without impacting your ability to browse fuel specs, view pricing, and download resources.

Section 05•Third-Party Operators

Information Sharing & Third Parties

We do not sell, lease, or monetize your commercial or personal data under any circumstance.

We only transmit information to authorized operators ("Operators" as defined under Section 20 of POPIA) bound by strict confidentiality and data protection agreements:

Terminal Operators

Direct Refinery Gantries (Engen & Shell)

Submitting loading terminal uplift allocations and safety dispatch authorizations for contracted deliveries.

Accredited Transporters

Accredited Dangerous Goods Road Transporters

Sharing offloading site addresses, delivery contact names, and site-specific hazardous safety protocols with certified tanker drivers.

Secure Infrastructure

Enterprise Cloud Infrastructure

Hosting encrypted quotation routing, transactional quotation generation, and operational communication servers.

Statutory Bodies

Statutory & Law Enforcement Authorities

When strictly mandated by South African statutory law, court subpoenas, or SARS fiscal audits.

Section 06•Security & Retention

Data Security & Statutory Retention Schedule

Bulk Experts Petroleum implements physical, technical, and organizational measures to safeguard records against loss, unauthorized destruction, alteration, or unlawful disclosure:

256-Bit TLS Encryption

All digital transmission of customer forms, pricing requests, and account portals is encrypted using modern TLS cryptographic protocols.

Role-Based Access Control

Access to commercial accounts, delivery notes, and pricing schedules is strictly restricted to vetted commercial dispatch personnel.

SARS 5-Year Mandate

Pursuant to the Tax Administration Act No. 28 of 2011, delivery notes, calibrated meter receipts, and tax invoices are securely retained for 5 years.

Cryptographic Disposal

Upon expiry of statutory retention limits, records are irreversibly anonymized or destroyed using certified electronic disposal.

Record CategoryStatutory AuthorityMandatory RetentionDisposition Protocol
Commercial Invoices & Meter SlipsTax Administration Act / SARS5 YearsCryptographic shredding / archival purge
Hazardous Transport ManifestsPetroleum Products Act & SANS 3425 YearsSecure document disposal
General Inquiries & Quotation DraftsPOPIA Minimization Standard12 MonthsAutomated electronic expungement
Cookie Consent PreferencesPOPIA / Electronic Communications Act12 MonthsBrowser cache expiry / reset
Section 07•Data Subject Rights

Your Rights Under POPIA

Under Chapter 3 of the Protection of Personal Information Act, clients and data subjects hold enforceable rights:

POPIA Section 23

Right to Access

You may request confirmation of whether Bulk Experts Petroleum holds personal data concerning your business and request a certified copy of those records.

POPIA Section 24

Right to Rectification & Deletion

You may request that we update outdated information or destroy records that are inaccurate, irrelevant, excessive, or unlawfully retained.

POPIA Section 11(3)

Right to Object to Processing

You hold the right to object on reasonable grounds to the processing of your personal information, subject to statutory retention obligations.

Direct Marketing

Right to Opt Out of Direct Marketing

You may unsubscribe from our monthly DMRE fuel price alerts or commercial updates at any moment with immediate effect via email or phone.

Section 08•Information Officer

Information Officer & Regulatory Inquiries

If you have questions regarding this Privacy Policy, wish to exercise any statutory POPIA rights, or require PAIA manual access, please contact our designated Information Officer:

Bulk Experts Petroleum (Pty) Ltd — Commercial Desk

29 North Reef Road, Elandsfontein Rail, Jetpark, 1469, Gauteng, South Africa

Information Regulator of South Africa

Should our commercial desk not resolve your inquiry to your satisfaction, you have the statutory right under POPIA to lodge a formal complaint with the Information Regulator:

JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Complaints Email: complaints.IR@justice.gov.za
General Enquiries: inforeg@justice.gov.za

Last reviewed and verified: September 2026. Bulk Experts Petroleum reserves the right to amend this notice to reflect changes in regulatory or operational procedures.

Commercial Assurance

Bulk Diesel at R1.20 Below Grid, Backed by Proven Integrity

Calculate your annual fleet savings, explore turnkey mobile skid tank options, or request a verified proforma quote from our commercial desk today.